Luxury Chalet

Check-in at Balkan Jewel hotel happens after 2:00 p.m, and check-out must take place before 12:00 p.m.

To keep Balkan Jewel a clean and welcoming place for every guest, smoking in the hotel’s rooms is strictly prohibited. There are special smoking areas in the hotel’s open spaces.

Prices and conditions for children accommodation are as follow:

• Children under the age of six are free of charge.
• Children between the age of six and twelve can sleep on an extra bed for a small additional fee. The amount depends on the season and the chosen price package.
• Children older than 12 years are charged as adults.

To give you the best possible experience, The Balkan Jewel hotel allows you to bring your pet with you. There is a daily charge for pets. The charge is 10 leva per day. 

If you want to bring your pet with you, please inform us before your arrival, preferably when you are completing your reservation.

The Balkan Jewel hotel allows you to invite other guests that will help you have an unforgettable experience. All guests sleep on extra beds for a small fee. The amount of the fee depends on the season and the price package.

Most accommodation offers at the Balkan Jewel hotels come with breakfast. Some of them also give you the opportunity to have dinner included. You can choose whichever option when making a reservation. 

Breakfast is served from 8:00 to 10:00 am. Dinner is served between 19:00 to 21:00 pm. 

We provide lunches for corporate and other events after previous discussions.

You don’t have to pay any additional fees. The only exception here is some of our additional services, like fireplaces, laundry/ironing, SPA services, etc.

The Balkan Jewel hotel provides rooms with different capacities and facilities. Please feel free to contact us beforehand to inform us of your preferences regarding views, fireplace availability, balcony options, or disabilities of any kind.

If for any reason you must cancel your reservation, please inform us in advance. The terms & conditions for cancellations may vary depending on the season. Please feel free to contact us for more information.